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Bill's Restaurant

Restaurant/Cafe/Canteen · Cardiff

Evidence from diners · not a safety certification

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Address

Pilotage House Stuart Street
Butetown
Cardiff
CF10 5BW

Food hygiene

5 / 5
FSA rated 2025-01-29 · FHRS
Verified data

Allergen safety

Source: Coeliac UK accredited · updated 02/06/2026

How are allergens disclosed?
Natasha’s Law / FIR 2014 require allergen info to be available before ordering
Unknown
Gluten / coeliac
Trace gluten harms coeliacs — cross-contact handling matters
Unknown
Peanut
Anaphylaxis risk — traces and "may contain" matter
Unknown
Tree nuts
Almond, cashew, hazelnut, walnut…
Unknown
Milk allergy
The allergy (not lactose intolerance) — can be severe
Unknown
Shellfish
Crustaceans & molluscs; shared fryer/grill is the risk
Unknown
Sesame
Often hidden in oils, dressings, breads
Unknown
Fish
Shared frying oil is the main venue risk
Unknown
Dedicated gluten-free fryer
Separate fryer — no shared oil with battered/breaded items (also matters for fish, shellfish, milk batter)
Unknown
Dairy-free options
For lactose intolerance / preference — distinct from milk allergy above
Unknown
Vegan options
Unknown
Egg-free options
Unknown
Soya-free options
Unknown
Third-party audit

Accreditation

Coeliac UK accredited
Last audit renewed 02/06/2026
Yes
Allergy UK accredited
Unknown

Eaten here with an allergy?

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From public reviews · summarised, not verified

What reviewers say about the free-from experience

  • dedicated gluten-free menu
  • coeliac dining
  • staff allergen knowledge
  • ingredient checking
  • dairy-free options
  • vegan/vegetarian options

Reviewers talk frequently about a substantial dedicated gluten-free menu, with several coeliac diners noting they could order across a full GF range including bread, breakfast items and even a gluten-free beer. Staff allergen knowledge comes up repeatedly: people describe waiting staff and a manager checking ingredients, querying a wheat beer's gluten status against the brewer's attestation, and giving clear advice on food content. A few mention a separate gluten- and dairy-free menu and cows'-milk-allergy requests being handled with vegan butter, while others note plentiful vegan and vegetarian options (though one felt vegan choice was limited). One reviewer found the gluten-free menu's dishes oily.

Summarised from 60 allergen-related public reviews. feefrae is not a medical authority and does not verify individual reviews — this describes what diners discussed, not whether the venue is safe for your needs. Always check directly with the venue and do your own research.

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Eaten here and spotted something we’ve got wrong or missing — a dedicated gluten-free fryer, a separate allergy prep area, an allergen menu? Help us get it right. A curator checks every contribution before it goes live as community-reported information.