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Bill's Restaurants Ltd

Restaurant/Cafe/Canteen · Cardiff

Evidence from diners · not a safety certification

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Address

Unit 27 To 39 Odd Wyndham Arcade
Cathays
Cardiff
CF10 1FH

Food hygiene

5 / 5
FSA rated 2025-04-02 · FHRS
Verified data

Allergen safety

Source: Coeliac UK accredited · updated 02/06/2026

How are allergens disclosed?
Natasha’s Law / FIR 2014 require allergen info to be available before ordering
Unknown
Gluten / coeliac
Trace gluten harms coeliacs — cross-contact handling matters
Unknown
Peanut
Anaphylaxis risk — traces and "may contain" matter
Unknown
Tree nuts
Almond, cashew, hazelnut, walnut…
Unknown
Milk allergy
The allergy (not lactose intolerance) — can be severe
Unknown
Shellfish
Crustaceans & molluscs; shared fryer/grill is the risk
Unknown
Sesame
Often hidden in oils, dressings, breads
Unknown
Fish
Shared frying oil is the main venue risk
Unknown
Dedicated gluten-free fryer
Separate fryer — no shared oil with battered/breaded items (also matters for fish, shellfish, milk batter)
Unknown
Dairy-free options
For lactose intolerance / preference — distinct from milk allergy above
Unknown
Vegan options
Unknown
Egg-free options
Unknown
Soya-free options
Unknown
Third-party audit

Accreditation

Coeliac UK accredited
Last audit renewed 02/06/2026
Yes
Allergy UK accredited
Unknown

Eaten here with an allergy?

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From public reviews · summarised, not verified

What reviewers say about the free-from experience

  • separate gluten-free menu
  • separate preparation area
  • staff asking about allergies
  • coeliac accommodation
  • nut allergy handling
  • dairy/milk allergy
  • vegan and vegetarian options

Reviewers focus heavily on the free-from offering, with many mentioning a separate gluten-free menu that several describe as extensive (one noting six gluten-free desserts) and one reviewer reporting being told gluten-free items are prepared and cooked in a separate oven and area. Numerous diners say staff proactively asked about allergies before ordering and checked ingredients, with specific accounts of accommodating coeliac disease, a milk allergy, and multiple food intolerances. A nut-allergy diner describes being served by a manager and having an allergy label placed on their plate, and vegan and vegetarian options are very frequently praised across breakfast and main menus.

Summarised from 64 allergen-related public reviews. feefrae is not a medical authority and does not verify individual reviews — this describes what diners discussed, not whether the venue is safe for your needs. Always check directly with the venue and do your own research.

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